Serving Parker, Castle Rock, Highlands Ranch, Douglas County, Commerce City, Castle Pines and beyond Emergency Plumbing Services Parker

Eric was outstanding Sep 5, 2025

Had a major service line backup that resulted in a basement laundry room plus under-the-kitchen-sink flood of nasty water. Called these folks after 7. Eric Gandee arrived a little after 8. He was polite, professional, and knowledgeable. After diagnosing the situation, he offered me several step-by-step options with pricing included. As I always do, I asked him, "How would you handle this if it was your house?" I chose that option, which was a basic snake/Roto-Rooter service on the main service line. The service line was not easy to get to, but he was diligent and creative and managed to open it up with minimum backflow into the laundry room. After rooting out the line, he performed several drainage checks from the sinks in the house to make sure there were no clogs. Eric was outstanding. He left NO mess, NO footprints, cleaned up after himself and more. This country could use more workers with his great attitude. Nobody wants to call a plumber until they have to. I would recommend this company if all of their techs are as good as Eric. Five stars.

Bobby Rogers

Great job and thanks, guys Aug 19, 2025

Allen Service was here within 2 hours and had the job done within 1 hour. Gabriel had them dispatched quickly. Michael and Brian were friendly and knowledgeable and did the job right. I was able to use a mail coupon, no questions asked. Great job and thanks, guys. I will definitely be using your company again.

Dustin Zimmerman

Their service was an emergency Aug 2, 2025

I used Quality first in 2011 to help replace a spigot and put a new internal valve on that I can evacuate in winter. That old spigot was likely weather damaged but leaking in the basement wall from where it cracked, even though they are made to endure low temperatures and there wasn’t any insulation used to protect it in the wall cavity. Their service was an emergency and they were out promptly to get me helped out. I had just moved in and knew that spigot was leaking prior to moving in. I hope others find their service as good as what I had then. Now 2025, if I need their help I won’t hesitate to call.

Dave Grisenti

Great, professional service Apr 29, 2025

Great, professional service from Lance today. I had an unexpected issue, and they were able to come out quickly and efficiently complete the job.

Kelly Habel

Casey and Ricardo did an amazing job Mar 6, 2025

Casey and Ricardo did an amazing job! They came out at midnight, were friendly, and very efficient.

Nathan Klimek

Dustin was wonderful! Nov 27, 2024

Dustin was wonderful! Timely, friendly, and very courteous. He explained what work needed to be done step by step and was detailed in his explanations. His repairs were fantastic, exactly what we needed done. He cleaned up thoroughly after everything was finished. I'm so thankful they were able to squeeze me in on such short notice. The staff was incredibly helpful and friendly. Highly recommend them and will be calling for future repairs.

Kelly Nauman

Easton Came and Saved the Day Nov 14, 2024

Easton came and saved the day. Thank you so much. Respectful, on time, quick, and very informative.

Marrisa Kline

Great Service Sep 1, 2024

Jacob was great. Professional. Courteous. Thorough. He worked all Saturday evening to take care of my emergency. And then he followed up with a permanent fix. Great service.

Docs Cows

Stellar service for a severe water leak Jul 2, 2024

Quality First Service Group offered stellar service when we had a severe water leak. Vince Armstrong arrived quickly and delivered excellent service. All of his communications were clear and easy to understand. He worked efficiently and fixed our plumbing issue with ease and connected us with a mitigation group who arrived within the hour of the phone call. I never felt any sales pressure. Instead, I felt relief knowing that our problems were fixed. I highly recommend Quality First Service Group!

Vicki Scarboro

After-Hours Emergency Help Jun 19, 2024

I had an after-hours emergency. Quality First Service Group was able to get someone out very quickly. Zach was very nice and professional and was able to get the job done quickly. Very much appreciated!

TA Account Taylor

They Were the Only Ones to Respond Jun 9, 2024

So many plumbing companies say they can handle emergencies and are 24/7, but Quality First and their sister company, Allen, were the only ones I could find to respond in a crisis. I spent hours trying to find anyone who could do a same-day appointment! Chris was great; he was communicative and professional. Thank you to the whole team for your help!

Leah Jeffries

We Have Found Our New Plumbing Company May 11, 2024

We reached out to Quality First on a Saturday, and they responded to assist us. We live in a mid-rise condominium building (5 stories). One of our water pipes was clogged and flooding an apartment. Chris (plumber) reacted immediately to the situation. He listened, asked questions, and was courteous. After investigation of the problem, he carefully explained the appropriate repair, which was snaking the line. He advised of the cost and timing. After authorizing, he went to work. I was impressed with his professionalism. Sadly, our previous plumbing company closed their doors last year, and we have been researching for a new company. We even tested a couple. After today’s experience and Chris’ expertise and genuine positive behavior… I believe we have found our new plumbing company with Quality First. 👍

Matthew Blakeway

Highly recommend Quality and Gavin! May 11, 2024

Gavin was top notch professional, respectful and sincere about fixing the problem the best way and cost effective. I had an emergency where I need a plumber same day. Highly recommend Quality and Gavin! ⭐️⭐️⭐️⭐️⭐️🤩

Marco Sepulveda

Carson and Josh were a great team! Mar 26, 2024

Carson and Josh were a great team! I had an emergency and they came within 30 mins. They were kind, professional, and explained all that needed done. Carson was back today to finish the work. It looks so nice. Every bit of cleanup was done also. I love Quality 1st and their choice of crew is always commendable.

Lynda Fleckenstein

Went above and beyond with their service Feb 26, 2024

Pete and Alexandria both went above and beyond with their service. I had a sort of emergency gas line damaged. Alexandria responded with a tech in the area. Pete showed up within an hour. The service was top notch and professional. And most important, went above and beyond. Thank you. Tricia

Patricia Schassler

Great service and quality work Jan 29, 2024

Had a pipe burst from cold temps. Quality First Service answered the phone and had Thomas out within a couple of hours. Great service and quality work.

John Gonzales

Exceptional Service from Quality 1st Jan 25, 2024

I recently had the pleasure of hiring Quality 1st for some urgent repairs at my apartment complex, and I cannot speak highly enough of their exceptional service. From start to finish, the experience with Thomas F. and his team was nothing short of fantastic. First and foremost, Quality 1st and their responsiveness was impressive. I called in with a plumbing emergency, and they promptly answered the phone, demonstrating a commitment to customer satisfaction. They were able to schedule a visit the same day, which was a huge relief considering the urgency of the situation. Upon arrival, everyone involved exhibited a high level of professionalism. They were punctual, courteous, and took the time to thoroughly assess the issue at hand. What stood out the most was their transparent communication – explaining the problem in detail, outlining the necessary repairs, and providing a clear breakdown of the associated costs. This transparency instilled confidence and trust in their expertise. It was evident that they had a wealth of knowledge and experience in their field. The repairs were completed in a timely manner, and the results were nothing short of outstanding. Overall, I am incredibly satisfied with the plumbing service provided by Quality 1st. Their combination of promptness, professionalism, technical expertise, and customer-centric approach earns them a well-deserved 5-star rating. I highly recommend them to anyone in need of top-notch plumbing services! They will be our preferred plumbing vendor moving forward!

ROXY rach

Extremely Thorough and Fast Service Jan 17, 2024

Chris was extremely thorough in his work and cleaned up everything when he was finished. I appreciate you getting out to our house to help us so quickly!

Jessica Schoonover

Thomas did a great job Jan 17, 2024

Thomas did a great job. He stands behind his work. It's nice to see someone enjoy what they do and take pride in their work. We had a broken pipe; they were able to get to our house within 2 hours. We called ten other companies; they couldn't come until tomorrow. They were a lifesaver.

Jason Lopez

Outstanding Job and Professionalism Jan 15, 2024

Jeff did an outstanding job, and I appreciated his kindness and professionalism greatly in a critical time of need for me.

Paul Egins

I would absolutely recommend Billy again Aug 24, 2023

I have to admit that I was super bugged that I had to call after-hours emergency plumbing services and pay the extra fees, but when Billy showed up he both looked and acted professional. He was able to diagnose the problem quickly and performed the work exceptionally well. It was such a pleasant experience that I actually stopped being bugged about the price. I would absolutely recommend Billy again… he knows his stuff for sure.

Chris Matson

Brad was fantastic! Jan 18, 2023

Brad was fantastic! Fast and efficient! Very professional and friendly as well! Made this emergency repair a breeze!

Kaitlyn Hampton

Basement Pipe Burst at 2 a.m. on Christmas Eve Dec 24, 2022

We had a basement pipe burst at 2 a.m. on Christmas Eve. Quality First was the only company that answered right away and dispatched someone immediately. We called at least 20 other places. Zachary O came out and did a phenomenal job repairing the pipe in short order. We are so thankful our Christmas wasn’t ruined!

Kimberly Lacount

Always My First and Only Call Dec 14, 2022

Thanks to Angela, Damen, and TJ for saving the day. TJ came out in less than 24 hours and continues to provide the quality and professionalism I’ve come to know and always receive. They are always my first and only call every time!! Betty Robinson

Angela Byrnes

Timely, Professional, and Kind Sep 17, 2022

Quality First and Marcos were wonderful. They helped us out in an emergency situation and were timely, professional, and kind.

Alexa Mason

Billy was awesome, on time, and skilled Sep 3, 2022

Billy was awesome, on time, skilled, and fixed the problem quickly. Thank you so much for getting this done on the holiday weekend.

Stephanie Stewart

Fantastic service and support Jul 26, 2022

Fantastic service and support. Our plumbing line to the kitchen sink started leaking at our condo and the initial plumbing company said they sent someone out, but after 3 hours of waiting we had to find another company. That's when we called Danny at Quality First and he got a hold of a service team (Zach and TJ) within 10 minutes while I was on the phone, and they arrived within 30 minutes. It was another emergency call for them at the end of an already long workday, but Zach and TJ were so nice about everything and had the leak fixed within an hour. It was nice to simply be able to call a company that did what they said they would do to help us out. Thank you!

Patrick Thrasher

Extremely Professional and Quick Jun 9, 2022

Pete was extremely professional and quick to fix the issue that was a critical emergency. Once he fixed the emergency, he went over my options and the costs associated and didn’t try to upsell me. Will use again.

David W

Professional, timely, and efficient Apr 23, 2022

T.J. True was professional, timely, and efficient. He stayed to make sure that after we turned the water back on our leak was fixed. The office stayed in communication about timing and offered same-day service for our water emergency. Would recommend.

Erin McCarty

Great Company! Apr 8, 2022

Great company! Helped us out of a pinch on multiple occasions where other companies let us down.

Nathan Overlock